Whether you are downsizing and need a storage unit to hold belongings you don’t have room for in your home, or you are putting your house on the market and need to store extraneous items so you can stage your rooms to sell, you want to choose one that will best suit your needs while keeping your valued possessions safe and secure.  Here are some questions to ask before choosing a storage unit:

- What are you looking for in a storage unit?  Do you need a large or small one?  A storage until manager can help determine what size unit you need if you provide a list of items you intend to store there.  Will you want climate control?  Units with climate control are more expensive, but if you are storing delicate items, it will be worth the extra cost to keep them safe should temperatures greatly fluctuate.

- What is the condition of the facility?  Observe the facility to see if it is kept clean and tidy.  Ask about pest control and look for any evidence of infestations. Make sure there are loading docks and equipment available to you and that there is sufficient parking near the units.  Check it out at night to see if it is well-lit.  Ask how many units are currently rented. If the number is low, that is a red flag indicating that something might be wrong.

- Where is the storage facility located?  Will it be convenient for you to get there? Storage facilities located in highly populated areas tend to be more expensive than those in more remote areas.  If you are storing things long term and won’t be visiting the unit frequently, choosing one located in a remote area may be less expensive for you. But if you are going to need access to your things on a regular basis, you will want one that is located close to where you live or work.

 - What are the business hours of the facility?  Not all storage facilities are open 24/7.  You will want to make sure that you can get into your storage unit during hours that suit your needs.  Find out if their business hours work with your schedule or if they offer on-demand access.

 - What kind of security do they have?  The fact that you are willing to pay to store your belongings means that they have value to you.  You want them protected.  A well-run storage unit facility should have at least some of the following security features:

  • surveillance system that includes cameras and alarms
  • a strong fence surrounding entire facility
  • a gate that only provides access to people authorized to be there
  • security guards
  • smoke detectors, fire alarms and sprinkler systems
  • well-constructed units built with safety and security in mind (good ventilation to prevent mildew, raised floors in case of flooding, solid doors with strong locks) 

- What is the condition of the facility?  Observe the facility to see if it is kept clean and tidy.  Ask about pest control and look for any evidence of infestations. Make sure there are loading docks and equipment available to you and that there is sufficient parking near the units.  Check it out at night to see if it is well-lit.  Ask how many units are currently rented. If the number is low, that is a red flag indicating that something might be wrong.

 - Do they offer theft and damage insurance coverage for your possessions?  For peace of mind, it is important that they do.

The most important thing to remember is that you should never choose as storage facility without seeing it in person first.  Visit a few and take notes on the positives and negatives of each. Making an informed decision will be the best way to be sure that your treasured personal property is in good hands.

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